Question 1

Which documents are required to rent a car?

Accepted Answer

A valid driving licence, ID or passport, and a credit card for payment may be requested.

Question 2

Will the vehicle I reserved definitely be the same model?

Accepted Answer

The company aims to provide the selected model whenever possible. Depending on availability and operations, a similar vehicle in the same segment may be offered.

Question 3

Why is a pre-authorization or deposit taken?

Accepted Answer

A pre-authorization or deposit may be requested to cover potential rental-related costs such as damage, fuel difference, traffic fines or toll fees.

Question 4

Can someone else also drive the vehicle?

Accepted Answer

Only drivers approved by the company and added to the rental process may use the vehicle. An additional driver may require age, license and document checks.

Frequently Asked Questions